Meet our team

Craig is the founder and director of Tide House. He began his career in business before moving into the charity sector, where he was asked to help develop a Supported Housing service for people experiencing challenges related to substance use, mental health, and complex social circumstances.

As he progressed to managing that charity, it became clear that there was a need among many of the people being supported; many were finding it difficult to maintain safe and stable relationships with their children. This highlighted a gap for a service that could assess parenting capacity in a structured, professional, and trauma‑informed way.

When the charity lost Local Authority funding in 2011 and subsequently closed, the need for such a service remained clear. Craig continued to develop the concept for a centre that would combine high‑quality assessment practice with a clear focus on children’s safety and wellbeing.

After three years of planning and development, Tide House was established. The service was designed to deliver robust, evidence‑based family assessments within a supportive and professional environment, ensuring that the needs of children are consistently prioritised.

Tia is an experienced Social Worker, registered with Social Work England (SW112303), and has been qualified since 2016. She brings a strong and diverse background across children’s social care, including frontline safeguarding, MASH, child protection, specialist court work, and long‑term care planning for children in care. Her experience extends into fostering—both as a Supervising Social Worker and as a supported lodgings carer—giving her a comprehensive understanding of the wider care system.

Since joining Tide House as Registered Manager in 2021, Tia has been instrumental in transforming the service from “Requires Improvement” to “Good” in all areas, demonstrating her capability in service development, regulatory compliance and quality assurance. In 2025 she was appointed as the Responsible Individual of Tide House, providing strategic oversight, ensuring adherence to Ofsted regulations, and driving continuous improvement across the organisation.

Tia is trained in ParentAssess, Signs of Safety, PACE and Safe and Together, and is qualified to deliver both the Freedom Programme and the Freedom Programme for Men, equipping her with a strong, trauma‑informed and evidence‑based practice framework that underpins her leadership and decision‑making.

Karl brings a strong blend of clinical insight, assessment expertise and strategic leadership to the role of Registered Manager in a residential family assessment centre. He is ParentAssess trained, a qualified Practice Educator, and holds Master’s‑level qualifications in Strategic Leadership, equipping him to lead a regulated service with clarity, accountability and a focus on continuous improvement. Karl is trained to Level 1 in Dyadic Developmental Psychotherapy (DDP), strengthening his trauma‑informed approach to working with parents and children in assessment settings.

Karl’s professional background spans parent and child fostering, children’s placements, family assessment centres, children in care and child protection, giving him a comprehensive understanding of safeguarding, risk management and the full care pathway. As an Independent Social Worker, Karl has completed complex parenting assessments, demonstrating strong analytical skills and sound professional judgement. His experience in senior leadership roles within children’s social care—including acting as an Agency Decision Maker—reflects his capability in regulatory oversight, quality assurance and ensuring that practice remains child‑centred, evidence‑based and compliant with Ofsted expectations.

Charlotte joined Tide House in July 2018 and is the Assistant Manager. She plays a key role in the day-to-day running of the service, supervising staff and ensuring that high standards of care, safeguarding and professional practice are consistently upheld. Charlotte is trained in ParentAssess and holds several vocational qualifications including Working with Children and Young People, Management and Outdoor Learning. She is also currently completing a degree in Social Sciences.

Charlotte brings extensive experience from over a decade working across residential care, supported accommodation and specialist support services. Charlotte’s background includes supporting children and young people with disabilities, complex emotional needs and challenging behaviour, contributing to multi‑agency safeguarding processes, leading shifts, managing emergencies and supporting staff development. She has also worked in a range of community and residential settings, including mental health, youth offenders and family contact work. Alongside her practical expertise, Charlotte holds a foundation certificate in psychotherapy, strengthening her trauma‑informed and relational approach to supporting families within the assessment environment. Her commitment to high‑quality practice make her an invaluable part of the Tide House leadership team.